Refund policy

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Money-Back Guarantee

60-Day Happiness Guarantee

Try Kindoly with confidence. If it's not the right fit for your pet, we'll make it right — with a full refund and no return required.

60 Days. Zero Risk.

We believe pet parents deserve an easy way to discover better wellness support. That's why every Kindoly order is backed by our 60-day money-back guarantee. No complicated returns. No shipping products back.

1

Contact our team

Email us at hello@kindoly.com within 60 days of receiving your order and tell us about your experience.

2

We'll make it right

Our team will review your request and help you with the next steps.

3

Receive your refund

Once approved, your refund will be issued to your original payment method. No return required.

What's covered

Our 60-day guarantee applies to all Kindoly orders. Whether your pet doesn't enjoy the product or you decide it's not the right choice, you are covered.

Why we offer this guarantee

Choosing a pet wellness product should feel simple and worry-free. We want every pet parent to feel comfortable trying Kindoly without hesitation.

Questions about your order? Email hello@kindoly.com
We're always happy to help.