Help Center

Frequently asked questions

Effects & results
How long does it take to see results?

Most pets show noticeable calming effects within 3–7 days of consistent use. Every pet is different, so results can vary depending on temperament and environment. For best results, make it part of a steady daily routine.

Will it help anxious or rescue pets?

It's commonly chosen for pets dealing with everyday stress — including separation anxiety, noise sensitivity, travel, or adjusting to a new home. It's designed to gently support calm, not to sedate.

Can I use it long-term?

Yes. It's formulated with gentle ingredients suitable for daily, ongoing use as part of your pet's routine. As always, we recommend checking with your veterinarian if your pet has any health conditions.

Safety & science
Is this safe for my pet?

Yes. Every batch is independently tested by SGS, a globally recognized third-party laboratory, screening for heavy metals and microbial safety — with no detectable pathogens. We keep our formulations gentle and free of unnecessary additives. You can view the full reports on our Safety & Testing page.

What ingredients do you use?

We use carefully selected, gentle ingredients commonly included in pet wellness routines for everyday calm support — no harsh additives, no unnecessary complexity. You can read more on our Ingredients page.

Is it suitable for both dogs and cats?

Yes. Our formulations are made to be gentle and suitable for both dogs and cats. Follow the suggested amount for your pet's size and species.

Can I give it alongside other medications?

If your pet is currently taking any medication or has a health condition, we recommend checking with your veterinarian before introducing any new supplement. Your vet knows your pet's needs best.

How to use
How do I use it?

Simply add it to your pet's daily routine following the suggested amount for their size. Consistency is key — gentle, everyday use brings the best results.

Can I mix it into food?

Yes. Many pet parents find it easiest to add to food or a favorite treat. Whatever fits naturally into your pet's routine works well.

What if I miss a day?

No need to worry — simply continue with the next scheduled serving. There's no need to double up. Gentle, steady use over time is what matters most.

Subscription & shipping
How long does shipping take?

Orders typically arrive within 3–7 business days. Shipping is free on orders over $49.

Can I manage or cancel my subscription anytime?

Absolutely. You're always in control — pause, reschedule, or cancel your subscription anytime from your account, with no fees or hassle.

Returns
What if my pet doesn't love it?

We stand behind every order with a 30-day happiness guarantee. If you're not satisfied for any reason, reach out and we'll make it right.

Still have questions?

We're happy to help. Reach out and we'll get back to you soon.

Contact us

These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure, or prevent any disease. Always consult your veterinarian before starting any new supplement, especially if your pet has a health condition or takes medication.