60-Day Happiness Guarantee
Try Kindoly with confidence. If it's not the right fit for your pet, we'll make it right — with a full refund and no return required.
We believe pet parents deserve an easy way to discover better wellness support. That's why every Kindoly order is backed by our 60-day money-back guarantee. No complicated returns. No shipping products back.
Contact our team
Email us at hello@kindoly.com within 60 days of receiving your order and tell us about your experience.
We'll make it right
Our team will review your request and help you with the next steps.
Receive your refund
Once approved, your refund will be issued to your original payment method. No return required.
What's covered
Our 60-day guarantee applies to all Kindoly orders. Whether your pet doesn't enjoy the product or you decide it's not the right choice, you are covered.
Why we offer this guarantee
Choosing a pet wellness product should feel simple and worry-free. We want every pet parent to feel comfortable trying Kindoly without hesitation.
We're always happy to help.